Welcome to Hayat Leather Garments.

Established in 2001, Hayat Leather Garments is committed to providing quality leather products and a reliable shopping experience to our customers.

By accessing, browsing, or purchasing products through our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not:

  • Violate any applicable law or regulation
  • Infringe the rights of Hayat Leather Garments or any third party
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with the security or normal operation of the website
  • Use the website for fraudulent or misleading activities

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, website, or services.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.

However, minor variations may occur.

Genuine Leather

Our leather products are made using genuine leather, as specified in the respective product description.

Leather is a natural material. Therefore, slight variations in:

  • Color
  • Texture
  • Grain
  • Natural markings
  • Finish
  • Appearance

are normal characteristics of genuine leather and may make each product unique.

Such natural variations should not automatically be considered defects.

Product Images

Product images are provided to give you a general representation of the product.

Actual colors and appearance may vary slightly due to:

  • Photography and lighting conditions
  • Your monitor or mobile screen
  • Display settings
  • Image processing

Therefore, a minor difference between the product image and the actual product does not necessarily indicate that the product is defective.

3. Product Availability

We make reasonable efforts to keep product availability information accurate.

However, products may occasionally become unavailable due to:

  • Stock limitations
  • Inventory errors
  • High demand
  • Technical issues
  • Other unforeseen circumstances

If a product becomes unavailable after you place an order, we may contact you regarding an alternative solution or cancel the affected order and issue an applicable refund.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing, product information, promotional offers, or listing errors.

If an order is affected by an obvious pricing or information error, we may cancel the affected order. If payment has already been received, the applicable amount will be refunded.

Promotional offers and discounts may have additional terms and conditions specified at the time of the offer.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept, reject, or cancel an order where reasonably necessary, including in cases involving:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Duplicate or unusual orders
  • Incorrect customer information
  • Payment-related issues
  • Operational or technical errors
  • Other unforeseen circumstances

If we cancel an order after payment has been received, an applicable refund will be processed.

6. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes:

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address
  • PIN/postal code
  • Other information required to process your order

Hayat Leather Garments will not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

7. Payments

Payments must be made using the payment methods available through our website.

You agree to provide accurate billing and payment information when completing a purchase.

Payments may be processed through secure third-party payment providers. Payment processing may be subject to the terms and privacy policies of the relevant payment provider.

8. Shipping & Delivery

Orders are generally dispatched within 2 business days after successful order confirmation.

For leather jackets, shoes, and bags, most orders are dispatched within this timeframe.

However, during:

  • Sale periods
  • Peak seasons
  • High-volume order periods
  • Made-to-order products
  • Customized products

dispatch may take approximately 5–7 business days.

Estimated delivery times may vary depending on the destination, courier service, weather, public holidays, remote locations, or other circumstances beyond our reasonable control.

For complete information, please refer to our Shipping Policy.

9. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Refund & Cancellation Policy.

Generally, eligible products must be:

  • Unused
  • Unworn
  • Undamaged
  • In their original condition
  • Returned with original tags and packaging, where applicable

Returned products may be subject to a quality inspection before an exchange or refund is approved.

Unless otherwise specified, return courier charges are to be borne by the customer, except where the product received is confirmed to be defective or incorrect due to an error on our part.

Please review our Refund & Cancellation Policy before initiating a return.

10. Customized & Personalized Products

Customized or personalized products are made according to the customer’s specific requirements.

Unless otherwise required by applicable law, customized or personalized products are generally not eligible for return, exchange, or refund if the customer simply changes their mind or no longer requires the product.

If a customized product arrives damaged or has a confirmed manufacturing defect, please contact us as soon as possible so that we can review the matter and provide an appropriate resolution.

11. Intellectual Property

All content available on this website, including but not limited to:

  • Hayat Leather Garments name and branding
  • Logos
  • Product photographs
  • Product descriptions
  • Graphics
  • Website design
  • Text
  • Videos
  • Marketing materials
  • Other visual or written content

is owned by or used under license by Hayat Leather Garments, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our website content without our prior written permission.

12. Third-Party Services & Links

Our website may use or link to third-party services, including payment gateways, courier services, analytics tools, social media platforms, or other external services.

Third-party services may have their own terms and privacy policies.

Hayat Leather Garments is not responsible for the content, availability, policies, or practices of third-party websites or services that we do not control.

13. Limitation of Liability

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, to the extent permitted by applicable law, Hayat Leather Garments will not be responsible for indirect, incidental, or consequential losses arising from:

  • Temporary website unavailability
  • Courier or delivery delays
  • Events beyond our reasonable control
  • Third-party service interruptions
  • Incorrect information provided by the customer
  • Unauthorized use of customer accounts or information resulting from circumstances outside our reasonable control

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Force Majeure

Hayat Leather Garments will not be responsible for delays or inability to perform our obligations where such circumstances are caused by events beyond our reasonable control.

These may include:

  • Natural disasters
  • Severe weather
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Internet or technology failures
  • Public emergencies
  • Acts of war or terrorism
  • Other extraordinary circumstances

Where reasonably possible, we will make efforts to minimize the impact of such events on our customers.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, or applicable legal requirements.

Any updated version will be published on this page with a revised Effective Date.

Your continued use of the website after the updated Terms & Conditions are published constitutes your acceptance of the updated terms, to the extent permitted by applicable law.

16. Related Policies

These Terms & Conditions should be read together with our other website policies, including:

  • Privacy Policy
  • Shipping Policy
  • Refund & Cancellation Policy

These policies form part of our overall terms for using our website and purchasing our products.

Our Commitment

At Hayat Leather Garments, we have been serving customers since 2001. Our goal is to provide quality leather products, transparent policies, and a dependable shopping experience.

Thank you for choosing Hayat Leather Garments.

Since 2001 — Quality, Trust & Leather Craftsmanship.